SMS Terms
Text message terms
These terms cover the text messages your care team sends you through IntegraFlows. They explain what the messages are, how often they come, and how to stop them.
Last updated November 2, 2026.
Who sends the messages
IntegraFlows sends these messages, from the number +1 (866) 464-1466 or +1 (844) 321-8464, to patients of the practices that use IntegraFlows for their patient forms. IntegraFlows is a registered trade name of Allevate Health LLC. Each message names IntegraFlows and your practice, so you know who it is from.
What the messages are
Your practice sends you a text only to share a secure link to one of these:
- a check-in form or questionnaire to fill in before or after your visit;
- a form to review and sign.
The messages carry no medical details. A link works for a limited time and only for the form it was sent for.
How you agree to receive them
Your practice texts you only after you have told them you agree to receive texts, for example when they ask at check-in or when you give them your mobile number for this purpose. Staff are told to text only patients who have agreed. Agreeing is not a condition of your care.
When they ask, staff tell you who the texts come from, what they are for, that message and data rates may apply, and that you can reply STOP to stop or HELP for help. Practices can also use our printable text message consent form, where you agree by checking a box that is never checked for you.
How often
Message frequency varies. You get a message only when your practice sends you a form, usually around a visit.
Stopping and restarting
- Reply STOP to any message to stop all texts from that number. You will get one message confirming it.
- Reply START to receive texts again.
- Reply HELP for help. You will get a message saying how to reach us.
- Replies are not read by your practice or by IntegraFlows. For anything else, call your practice.
Cost
Message and data rates may apply, depending on your mobile plan. IntegraFlows and your practice do not charge for these texts.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your privacy
Your mobile number is used only to send you these messages. It is never sold, and it is not shared with anyone for marketing. Mobile opt-in data and consent are not shared with third parties. See our Privacy policyfor how text messages are handled.
Help
For help with a message, call your practice. For questions about these terms, emailinfo@integraflows.com.